REPORT ID: FLT-06 // SANDTONSECTOR: Sandton STATUS: ACTIVE INCIDENT
// Emergency Diagnostic Report
Defrost Failure in Sandton
The defrost cycle is not terminating ice — the coil progressively blocks. Emergency defrost failure response for Sandton premium retail and hospitality district — high-value display freezer and cold-room assets.
FAULT FLT-06DEFROST FAILURESANDTONGAUTENG

THERMAL IMAGING · FIELD DIAGNOSTIC
● LIVE
The defrost cycle is not terminating ice — the coil progressively blocks.
Symptoms
- 01Ice accumulation growing daily
- 02Defrost heaters cold or open circuit
- 03Defrost termination switch stuck
- 04Water pooling or freezing in drain pan
Probable Causes
- C1Heater element burnt open
- C2Defrost timer or board failed
- C3Termination sensor out of calibration
- C4Drain heater failed causing ice backup
Immediate Actions
A1Force a manual defrost and monitor
A2Inspect heater continuity if qualified
A3Keep doors closed to limit humidity load
A4Request defrost system diagnosis and repair
Do Not Risk Your Cold Chain
A qualified refrigeration technician is on standby for Sandton right now.
Technicians On Standby
Dispatch Technician to Sandton · 069 268 0988