REPORT ID: FLT-01 // FOURWAYSSECTOR: Fourways STATUS: ACTIVE INCIDENT
// Emergency Diagnostic Report
Freezer Not Freezing in Fourways
The cabinet holds product above setpoint — cooling output has collapsed or stopped entirely. Emergency freezer not freezing response for Fourways high retail density with malls, restaurants and convenience cold-storage assets.
FAULT FLT-01FREEZER NOT FREEZINGFOURWAYSGAUTENG

THERMAL IMAGING · FIELD DIAGNOSTIC
● LIVE
The cabinet holds product above setpoint — cooling output has collapsed or stopped entirely.
Symptoms
- 01Product temperature climbing above -18°C
- 02Evaporator warm to the touch, no airflow
- 03Compressor runs but suction pressure stays high
- 04Liquid line cold or sweating abnormally
Probable Causes
- C1Refrigerant charge lost or severely undercharged
- C2Compressor valves failed or motor burnt out
- C3Expansion device blocked or iced over
- C4Evaporator fan stopped or iced solid
Immediate Actions
A1Move stock to backup cold storage immediately
A2Isolate the unit and do not force-restart the compressor
A3Log cabinet temperature every 15 minutes
A4Call emergency dispatch for on-site diagnosis
Do Not Risk Your Cold Chain
A qualified refrigeration technician is on standby for Fourways right now.
Technicians On Standby
Dispatch Technician to Fourways · 069 268 0988